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Anger Management & Negotiation Skills

Effective Communication and Handling Difficult Situations

This course is delivered live online, remotely.

The focus of this course is on building the skills for providing effective communication, and dealing with difficult situations. Develop ways to increase your capacity to cope with adversity and stressful situations.

Anger Management & Negotiation Skills

The focus of this course is on building the skills for providing effective communication, and dealing with difficult situations. Develop ways to increase your capacity to cope with adversity and stressful situations.

US$0
10 max
1 day
US$0
10 max
1 day
US$0
10 max
1 day
US$0
10 max
1 day
US$0
10 max
1 day
US$0
10 max
1 day
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Frequently Asked Questions

Will this course help me manage anger in both work and personal life?

Yes, the techniques taught are applicable to managing anger in all areas of life.

How interactive is this course?

The course includes interactive elements such as role-playing, group discussions, and practical exercises.

What if I have difficulty applying the techniques learned in real life?

Instructors are available to provide guidance and additional support if you face challenges in applying the techniques.

Anger Management & Negotiation Skills Course Details

Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online
microsoft_gold
deloite_logo

Anger Management & Negotiation Skills Course Details

Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online
microsoft_gold
deloite_logo

Anger Management & Negotiation Skills Course Details

Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online
microsoft_gold
deloite_logo

Anger Management & Negotiation Skills Course Details

Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online
microsoft_gold
deloite_logo

Anger Management & Negotiation Skills Course Details

Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online
microsoft_gold
deloite_logo

Anger Management & Negotiation Skills Course Details

Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online
microsoft_gold
deloite_logo

Professional Development Course Outlines

  • Achieving Leadership and Success
  • Anger Management / Negotiation Skills
  • Assertiveness & Confidence
  • Building Resilience
  • Coaching and Mentoring Skills
  • Communications, Challenging Interactions
  • Communications, Quality Client Service
  • Critical Thinking and Problem Solving
  • Diversity in the Workplace
  • Embracing Change
  • Managing the Virtual Workplace
  • Growing Emotional Intelligence
  • Persuasion, Influence and Negotiation Skills
  • Practical Project Management
  • Presentation Skills & Public Speaking
  • Respect Equity and Diversity
  • Resume Writing & Interview Skills
  • Team Leadership, Management and Development
  • Stress Management – Navigating Workplace Challenges
  • Time Management Intensive
  • Train The Trainer
  • Write Effective Business Documents
  • Managing Difficult Conversations
  • Dealing with Difficult People

 

 

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What do I need to know to attend?

No prerequisites required. A willingness to improve communication skills and manage anger is essential.

Anger Management & Negotiation Skills Learning Outcomes

  • Improve communication skills
  • Learn techniques to manage anger
  • Handle difficult situations effectively
  • Increase capacity to cope with stress 

Anger Management & Negotiation Skills Course Content

  • Introduction to Anger Management
  • Understanding the nature of anger
  • Recognizing triggers and early warning signs
  • Strategies for managing and reducing anger
  • Effective Communication Techniques
  • Active listening and empathetic communication
  • De-escalation techniques
  • Constructive feedback and conflict resolution
  • Negotiation Skills
  • Key principles of negotiation
  • Preparing for a negotiation
  • Techniques for achieving win-win outcomes
  • Coping with Stressful Situations
  • Stress management techniques
  • Building resilience in high-pressure environments
  • Maintaining composure and professionalism
  • Practical Exercises and Scenarios
  • Role-playing difficult conversations
  • Group exercises on negotiation
  • Stress relief and relaxation activities

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