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Technical Writing

Our Claude AI course is a hands-on, one-day intensive for business professionals who want to use Claude properly at work. Claude is no longer a chatbot you ask things: it is a family of models wrapped in products that do real work. You will move from typing prompts to delegating whole jobs using Projects, Cowork, Claude in Chrome and the Microsoft 365 add-ins. You will design your own AI agent in a supported Build Lab and leave with five take-home artefacts, a one-page Governance Brief and a 30-day rollout plan.

This Claude AI training course is designed for business professionals who want to use AI on real work, not to build it. It suits owners, managers, operations and finance teams, and team leaders deciding how their organisation adopts AI. No technical background is needed, and it works equally well for individuals and for corporate, government and team bookings.

By the end of this Claude AI course, you will be able to:

  • Choose the right Claude model for the task using one simple heuristic.
  • Write reliable RCTF prompts and make Claude yours with Projects and Styles.
  • Delegate multi-step work to Cowork and supervise it at the approval gate.
  • Use Claude safely inside Chrome, Excel, PowerPoint, Word and Outlook.
  • Wire Claude into your apps with Connectors, MCP, Skills and scheduled tasks.
  • Design an AI agent with a goal, tools and guardrails, and build one.
  • Brief IT and legal confidently with a one-page Governance Brief.
  • Apply a 30-day playbook that turns the course into working habits.

Prerequisite:

No prior Claude experience or technical background required; you will need a laptop and a Claude account, with a paid Claude plan recommended for the hands-on exercises.

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AI for Business Training Courses

Course Icon ChatGPT Beginner

Learn how to use ChatGPT effectively with hands-on training. Build confidence in AI tools through real-world examples and practical use cases.

download course pdf
Course Icon AI Prompting Fundamentals

Master the art of prompt engineering for business. Learn how to craft effective prompts and use AI generators to boost productivity and performance.

download course pdf
Course Icon AI Governance

Equip yourself to lead AI transformation. Learn how to plan, implement and manage AI ethically and strategically across your organisation.

download course pdf
Course Icon AI for Business Leaders and Managers

Equip yourself to lead AI transformation. Learn how to plan, implement and manage AI ethically and strategically across your organisation.

download course pdf

Claude AI Course Content

Expand All | Collapse All

The New Claude

Claude as a prediction engine, why it can be confidently wrong, and the fix: a source plus verification

The five model tiers: Haiku 4.5, Sonnet 5, Opus 5, Fable 5 and Mythos 5, which Anthropic restricts to invitation-only access

The one heuristic for choosing a model, and the vendor-risk lesson of Fable 5

The product map: Claude as advisor, as executor and as fabric

Hands-on: bring one real task from your week and run it through Claude

Getting Great Output

RCTF prompting: Role, Context, Task and Format, and why context carries most of the quality

Projects, Memory and Styles: your knowledge, your continuity and your voice

Artifacts and file creation: build inside Claude, or download finished .xlsx, .pptx, .docx and .pdf files

Hands-on: rebuild your own task as an RCTF prompt and create a custom Style

Answer to Deliverable

Inline visuals: charts, diagrams and timelines produced inside the answer

Quick data analysis with the working shown, so you can check it

Output compared with action: the trust model of plan, permission and a human in the loop

Hands-on: nominate a weekly metric for Claude to watch

Claude That Does the Work (Cowork)

Cowork, Claude’s digital coworker: give it a goal and a folder, and it returns finished work

The approval gate, human oversight by design

Running Cowork on your computer compared with running it in the cloud

Hands-on: delegate one real job, then map five weekly tasks you could hand over

Claude Everywhere

Claude in Chrome: the browser agent and its safety gate

Claude for Microsoft 365 in Excel, PowerPoint and Word, and Claude for Outlook

Browser rules: safe, drafts only, or never

Hands-on: put Claude inside a real spreadsheet and review every edit it makes

Wiring Claude In

Connectors and MCP: one-click links to Gmail, Drive, Slack and many more

Scheduled tasks: moving from reactive answers to proactive reports

Skills and plugins: packaging your best prompt into a repeatable capability

Hands-on: spec your first Skill and turn it into a scheduled task

AI Agents and the Build Lab

Agent design: a goal, plus tools, plus guardrails, written up as your own agent spec

Vibe coding: building working tools by conversation rather than by writing code

The frontier: Claude Science and where the direction leads

The Build Lab: 30 supported minutes to ship an automation, a tool or a live agent

Trust, Governance and Your Playbook

The three questions every business asks: training data, certifications and safety

The honest limits of the technology, and how to manage each one

Your one-page governance brief for IT, legal and the board

The 30-day playbook: get fluent, make it yours, delegate, make it permanent

The Gauntlet and Certification

A 16-question finale drawn from all eight modules, with four minutes on the clock

A certificate of completion, with distinction at 13 out of 16 and all eight badges earned

Frequently Asked Questions

What is the Claude AI course?

The Claude AI course is a one-day instructor-led training course that teaches business professionals how to use Claude at work. It covers choosing a model, reliable prompting, Projects and Styles, delegating work to Cowork, using Claude in Chrome and Microsoft 365, connecting Claude to your apps, designing an AI agent, and the governance answers IT and legal will ask for. It runs from 9am to 4pm, live online or face-to-face.

Who should attend the Claude AI course?

Business professionals who want to use AI on real work: owners and managers, operations, finance and administration teams, marketing and communications staff, analysts, and team leaders deciding how their organisation adopts AI. No technical background is required.

Do I need prior experience with Claude or AI?

No. If you have used a chatbot once, you are ready. The course starts with how Claude works and builds from there, so it suits complete beginners as well as people already using Claude occasionally.

Do I need to know how to code?

No. Nothing in the day requires coding. In the Build Lab you will see Claude build working tools from plain-English descriptions, which is rather the point.

What do I need to take part?

A laptop and a Claude account. A paid Claude plan is needed to run the hands-on Cowork, Chrome and Microsoft 365 exercises yourself. Anthropic lists Cowork as available on the Pro, Max, Team and Enterprise plans. Free-plan users can follow every demonstration and complete the workbook.

Which Claude plan do I need for the hands-on exercises?

Any paid plan covers the exercises. Anthropic makes Cowork available on Pro, Max, Team and Enterprise, and Claude in Chrome and Claude for Microsoft 365 on Pro and above. If your organisation is on Team or Enterprise, note that Claude for Microsoft 365 is off by default and an administrator needs to enable it before the class.

Is our company data used to train the AI?

It depends on the plan, and this is worth getting right before a rollout.

Anthropic states that, by default, it does not use inputs or outputs from its commercial products, including Claude Team, Claude Enterprise and the API, to train its models.

On the consumer plans—Free, Pro and Max—your chats are used to improve Claude only if you choose to allow it. Thumbs up and thumbs down feedback is stored for up to five years and may be used for training on any plan unless it is disabled.

The governance module covers how to check and manage these settings, along with the compliance credentials Anthropic publishes: ISO 27001:2022, ISO/IEC 42001:2023, SOC 2 Type I and SOC 2 Type II.

Is there a certification for Claude AI?

Anthropic runs its own Claude Certified credentials, which are proctored exams delivered through Pearson and available to members of the Claude Partner Network.

This Nexacu course is not one of those exams and does not lead to an Anthropic credential. You will receive a Nexacu certificate of completion, which you can download from your student portal, and the course counts towards six CPD hours.

How long does it take to learn Claude?

Enough to be useful, in a day. This course is designed so that you leave able to prompt reliably, delegate a real task to Cowork and use Claude inside Chrome and Microsoft Office. The 30-day playbook you take away is designed to turn that knowledge into working habits over the following month.

What is Cowork, and will we use it on the day?

Cowork is Claude’s digital coworker: you give it a goal and a folder, and it returns finished work rather than a chat reply. You supervise it through an approval gate and choose how much it checks with you. A dedicated course module covers Cowork, and you will delegate a real job during the class.

Does the course cover Claude in Chrome and Microsoft 365?

Yes. The course covers Claude in Chrome, including its safety gate and the browser rules worth setting, and Claude for Microsoft 365 in Excel, PowerPoint and Word, plus Claude for Outlook. You will put Claude inside a real spreadsheet and review every edit it makes.

Can my team book private or on-site Claude training?

Yes. Nexacu delivers private group and on-site training and can tailor the day around your organisation’s tools and use cases. This works well for hybrid teams, with some people in a room and others joining live online. Contact us to arrange private training.

Which course should I take next?

If you want to go deeper on prompting, take AI Prompting Fundamentals. If you are deciding how your organisation adopts AI, take AI for Business Leaders and Managers. If your organisation runs on Microsoft 365, Copilot for Microsoft 365 is the natural companion. If governance is your priority, take AI Governance Training.

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Locations In-Person & Online

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Locations In-Person & Online

Find the nearest location and date that works for you

Related Training Courses

Course Icon ChatGPT Beginner

Learn how to use ChatGPT effectively with hands-on training. Build confidence in AI tools through real-world examples and practical use cases.

download course pdf
Course Icon AI Prompting Fundamentals

Master the art of prompt engineering for business. Learn how to craft effective prompts and use AI generators to boost productivity and performance.

download course pdf
Course Icon AI Governance

Equip yourself to lead AI transformation. Learn how to plan, implement and manage AI ethically and strategically across your organisation.

download course pdf
Course Icon AI for Business Leaders and Managers

Equip yourself to lead AI transformation. Learn how to plan, implement and manage AI ethically and strategically across your organisation.

download course pdf

Locations In-Person & Online

Find the nearest location and date that works for you

Locations In-Person & Online

Find the nearest location and date that works for you

Trusted Globally by Leading Organisations

At Nexacu, we are proud to be the trusted training partner for hundreds of leading organisations across Australia, New Zealand, and around the world. From government agencies to multinational corporations, we help teams build practical skills and achieve real outcomes through expert-led training.

  • 400+ companies rely on Nexacu for workforce development
  • Trusted by government agencies at all levels
  • Delivering training across 9 countries and growing

Why Nexacu? 

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