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Our Dynamics 365 Sales beginner course will teach you the basics of Microsoft's cloud-based Customer Relationship Management (CRM) sales module.
Learn how to effectively use Dynamics 365 Sales to keep track of your accounts and contacts and nurture your sales from leads to orders. You will learn to personalise your experience and navigate the sales process.
This course is focused towards end users who use a Dynamics 365 solution to manage their organisations interactions with customers.
Learn to manage your businesses sales pipeline. Keep track of your contacts and convert your leads to sales.
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On completion of this course you should be able to: