Critical thinking and problem-solving skills are invaluable in today’s fast-paced workplace. This professional development course provides practical tools and techniques to analyse complex issues, make informed decisions, and collaborate effectively with others.

You’ll explore structured methodologies, learn how to differentiate between facts and assumptions, and develop the confidence to navigate challenging situations with clarity and creativity.

By the end of this course, you will be able to:

  • Understand the core concepts of critical thinking in workplace settings
  • Apply structured methodologies to solve complex problems
  • Use analytical tools to evaluate facts, opinions, and assumptions
  • Collaborate effectively to brainstorm and innovate solutions

Prerequisite:

A basic understanding of corporate environments and a willingness to participate in group discussions is recommended.

Course Details

Download Course PDF
Price
฿ 14,500
Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online
Address
N/A

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Critical Thinking and Problem Solving Course Content

Expand All | Collapse All

Introduction to Critical Thinking

Definition and importance of critical thinking

The role of critical thinking in problem-solving

Characteristics of effective critical thinkers

Analytical Tools and Techniques

SWOT Analysis

Root Cause Analysis

Fishbone Diagram (Ishikawa)

Mind Mapping

Problem-Solving Frameworks

The PDCA Cycle (Plan-Do-Check-Act)

The 5 Whys Technique

The 8D Problem-Solving Process

Decision-Making Strategies

Differentiating fact, opinion, and assumption

Evaluating evidence and sources

Techniques for making well-informed decisions

Collaborative Problem-Solving

Brainstorming techniques

Effective team discussions

Conflict resolution in problem-solving

Overcoming Cognitive Biases

Common cognitive biases and their impact

Strategies to mitigate biases

Promoting a culture of critical thinking

Practical Exercises and Real-World Scenarios

Group activities and discussions

Case studies on problem-solving

Hands-on practice with analytical tools

Frequently Asked Questions

Do I need any prior experience to attend this course?

No, the course is suitable for individuals at all levels, including those new to critical thinking and problem-solving.

Will I receive a certificate upon completion?

Yes, participants will receive a certificate of completion.

How interactive is the course?

The course includes interactive elements such as group discussions, activities, and practical exercises.

Can I apply the skills learned in this course immediately?

Yes, the course provides practical techniques and tools that can be applied immediately in your coaching and mentoring practice.

Are there any online resources provided?

Yes, participants will have access to online resources and materials for further learning.

Can this course help me improve my decision-making skills?

Yes, the course is designed to enhance both your critical thinking and decision-making abilities.

Course Details

Download Course PDF
Price
฿ 14,500
Duration
1 day
Times
9am-4pm
Class Size (max)
8
Class Size (avg)
6
Reference Materials
Provided
CPD Hours
6 hours
Delivery
Instructor-led training
Live Online
Address
N/A

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Locations In-Person & Online

Find the nearest location and date that works for you

Locations In-Person & Online

Find the nearest location and date that works for you

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Strengthen leadership and communication skills with this training. Build self-awareness and inspire high-performing teams.

download course pdf
Price: ฿ 28,700
Course Icon Anger Management / Negotiation Skills

Learn to manage conflict and negotiate with confidence. Gain practical skills for staying calm under pressure.

download course pdf
Price: ฿ 14,500
Course Icon Assertiveness & Confidence

Develop assertiveness and boost workplace confidence. Communicate clearly and set boundaries effectively.

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Price: ฿ 14,500
Course Icon Building Resilience

Learn resilience techniques to handle stress and recover faster. Build emotional strength and adaptability.

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Learn practical techniques for taking clear, concise, and professional meeting minutes every time.

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Promote an inclusive workplace with training in respect, equity, diversity, and anti-discrimination.

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Locations In-Person & Online

Find the nearest location and date that works for you

Locations In-Person & Online

Find the nearest location and date that works for you

Trusted Globally by Leading Organisations

At Nexacu, we are proud to be the trusted training partner for hundreds of leading organisations across Australia, New Zealand, and around the world. From government agencies to multinational corporations, we help teams build practical skills and achieve real outcomes through expert-led training.

  • 400+ companies rely on Nexacu for workforce development
  • Trusted by government agencies at all levels
  • Delivering training across 9 countries and growing

Why Nexacu? 

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